Maxine holds a Bachelor of Science in Occupational Therapy and is HIPAA certified with additional certification as a Medical Virtual Receptionist. Her clinical training includes experience in clinic, hospital, and rehabilitation settings, with exposure to gerontology, pediatrics, physical rehabilitation, and mental health. She has supported patient assessments, assisted in developing treatment plans, and maintained accurate patient records while communicating closely with patients and their families. Her strong understanding of medical terminology and patient record management helps support providers and maintain efficient clinical workflows.