Cydney joined Integrative Behavioral Health and Healing Practice as a Patient Coordinator in October 2024. With extensive experience in healthcare and customer service, Cydney Kinlaw brings a patient-first approach to her role as Patient Coordinator. Her career has spanned several key positions, including as a Patient Service Specialist in primary care, orthopedics, and optometry.
Cydney's expertise includes verifying patient information, guiding patients through medical forms, managing insurance verification, and performing specialized testing. With a strong background in administrative skills, scheduling, and electronic health records management, she ensures a seamless patient experience from the moment of first contact.
Currently pursuing her degree from Liberty University, Cydney is passionate about healthcare and dedicated to providing compassionate, efficient service to every patient she encounters. Her warm demeanor and professional expertise make her an invaluable first point of contact for patients.